Operant

BUSINESS SYSTEMS & AUTOMATION

Less manual work.
More room to grow.

Connect the tools and workflows your business relies on. Operant builds the system, trains your team and agrees what support comes next.

Discuss my project
THE DIFFERENCE YOU CAN FEEL

One connected operation.

BEFORE / DISCONNECTED
Re-enter the same detailsChase the handoffPiece together the numbers
WITH OPERANTExample workflow
01Inquiry
02Agreed work
03Delivery
SALES TO DELIVERYNext step clear
Customer detailsCarried into the job
Delivery ownerAssigned at handoff
Next actionSchedule the work
Less retyping. Fewer handoff gaps.Give your team time back and keep paid work moving.
Built around your process. Features agreed during scoping.

Work directly with Nick Shute, founder of Operant.
Based in Massachusetts. Working with businesses remotely.

YOUR NEXT STEP

Let's scope your project.

Tell Nick what needs to work better. He will review your request and follow up to discuss fit, scope and the next step.

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WHAT THE INITIAL BUILD COVERS

A working system.
A defined finish line.

A SMALLER START

You do not need
a big team to begin.

Owner-operated businesses and small teams can start with a limited implementation. That includes a one- or two-truck service company, as well as a small agency or professional practice.

Discuss a smaller implementation

Choose what would make work easier.

  • Keep inquiries organized and missed calls visible for appropriate follow-up.
  • Track open estimates, their owner and the next action.
  • Send appointment reminders or review requests where appropriate.
  • See simple reporting on inquiries, estimates and won work.

Examples to choose during scoping, not an all-inclusive package. We agree the platform, a limited set of workflows and integrations, onboarding, training and any bounded ongoing support. Custom development and expansion are separate.

ONGOING SYSTEMS PARTNERSHIP

Launch is a beginning.
Keep the system useful.

For owners and teams who want Operant to help look after the systems they rely on, with an agreed monthly scope and a clear point of responsibility.

Our responsibility. Review the agreed systems, investigate issues, maintain included workflows, check reporting and complete the improvements we have agreed to take on.

Your part. Set business priorities, approve changes and give us the access and decisions needed to do the work.

  1. 01

    Review health

    Check the agreed systems and reported issues.

  2. 02

    Read the reports

    See progress, gaps and work that needs attention.

  3. 03

    Set priorities

    Agree what matters most within the monthly scope.

  4. 04

    Make improvements

    Complete and test the included changes.

  5. 05

    Explain the changes

    Share what changed, what remains and the next steps.

The initial implementation builds and launches the agreed system. The ongoing agreement defines what we look after, support arrangements, reporting and improvement capacity. New development and expansion are separately scoped.

Discuss your monthly scope

CLEAR BEFORE WE START

Agree the work.
Understand the investment.

Build around what you already use.

We review your existing platforms, access and integration options before recommending a change. Your proposal defines what is included and how we will confirm it works.

Discuss your implementation
Start your project